Skip to main content

Shipping policy

How exciting you want to collect an artwork, I am looking forward to ship your piece to your home. Here you find the shipping policy and the frequent asked questions about shipping

How is my artwork packed?

Original Artwork: Original paintings on canvas and paper are professionally packed with acid free materials and secured with protective padding. Original paintings on canvas are sent gallery wrapped on the stretchers, unless specified otherwise. Original artwork on paper is shipped in a tube. Original artwork on paper which is framed is shipped in the frame, with the glass, very carefully packed. The glas contains special tape which can easily be removed upon arrival. The is to prevent any damage on the artwork in the unlikely event the glass breaks. All original artwork includes a signed certificate of authenticity. Original paintings also include full insurance for damages and/or loss, so please reach out immediately if your original painting arrives with any damage.

Fine Art Prints: Paper prints will be rolled with acid free parchment paper and shipped in a protective tube. Canvas and metal prints are professionally packed and shipped in a box.

How long does it take before I receive my artwork?

Original Artwork: We will be in contact with you when the artwork it is shipped. It takes a while for us to prepare your painting for her travel, we try to ship the artwork between 2 and 4 weeks after the payment is complete. When it takes longer we will be in contact with you.

Fine Art Prints:  We try to ship your print as soon as possible after you purchased your print, it may take up to 4 weeks as we work in a very small team and your print is created on demand. We prioritize quality over speed with all of our products.  Thank you for your patience.

How is shipping calculated?

Original Artwork: The shipping cost will be calculated after you purchased the artwork. You will receive an invoice with the shipping costs which must be paid prior to shipping the painting. Please note, import and duty taxes may also apply and are the customer’s responsibility for payment. If you have any questions about shipping costs for your beloved artwork, don’t hesitate to contact us via info@nicolettefineart.com

Fine Art Prints: A flat rate is applied at checkout depending on the item selected and the ship to location.

Can artwork be shipped Internationally?

Original Artwork: Yes absolutely. You will receive an invoice after purchasing with the shipping costs which must be paid prior to shipping the painting. Please note, import and duty taxes may also apply and are the customer’s responsibility for payment.

Fine Art Prints: Yes, paper and canvas prints are shipped worldwide. Metal prints are shipped within EU only.

Duty/Taxes: All items going outside the European Union may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Nicolette FineArt is not responsible for these charges if/when they are applied and are the sole responsibility of the customer.

If you have any further question contact info@nicolettefineart.com